Student Administration and Support Services are available for all students in the campus from Level 5, 85 Queen Street, Melbourne VIC 3000 Australia. Reception is the first point of contact for any queries.
Ridge International College will comply with all laws relevant to the operation of the training premises, including workplace health and safety and fire safety regulations.
Ridge International College will ensure that training facilities, equipment and other resource materials are adequate for the Training Programs being delivered and are maintained in good order and repair.
Ridge International College has clearly documented procedures for managing and monitoring all Education and Training operations and reviewing Student /employer satisfaction.
Orientation is conducted prior to the commencement of all courses. The objective is to fully inform new students of all aspects of life at Ridge International College. It also provides an introduction to studying at Ridge International College, local costs of living, transportation, facilities, banking and accommodation. It is a good opportunity to ask questions, meet fellow students and Ridge International College staff.
Ridge International College will ensure that student needs are proactively identified, prior to enrolment, via:
If student needs are identified, Ridge International College will create an individual learning plan that will include:
All individual learning plans will be monitored by the Student Support Officer with respective trainers/ assessors and management.
Ridge International College provides support to all students to ensure positive learning outcomes via a range of strategies:
Student Support Officer
Trainers and assessors
RIC administration and management
Assistance is available to all students via numerous modes:
In case of emergency, student should contact Student Administration and Support Officer on (03) 9620 7738, during business hours.
After hour contact will be:
Kishor Raj Aryal, CEO at [email protected]
Overseas Student Health Cover (OSHC) is a health insurance that covers the cost of visits to the doctor, some hospital treatment, ambulance cover, and some pharmaceuticals. International students must have OSHC while in Australia for the duration of their course of study. The OSHC must be paid before a student visa is issued.
Ridge International College can organise your OSHC cover. Contact our Student Services. You can find out more about OSHC at www.health.gov.au or at www.study.vic.gov.au
Australian law requires international students to undertake a full-time study load. A full-time study load is normally a minimum of 20 hours per week for at least 40 weeks each calendar year or continuous 12-month period.
International students studying VET courses are expected to attend all classes to facilitate effective learning. Ridge International College monitors student attendance in accordance with its Attendance Policy and requires students to attend 80% of their scheduled classes. However, students in VET courses at Ridge International College will be reported to the Department of Home affairs (DHA) only on the basis of unsatisfactory course progress (see Academic Progress).
Please refer to attendance policy at www.ridge.edu.au/policies
If students do not meet academic progress requirements they will be reported to Department of Home affairs (DHA) which may lead to cancellation of their visa. Unsatisfactory progress is defined as not successfully completing or demonstrating competency in at least 50% of the course requirements in that study period. One study period for Ridge International College course is of 10 weeks (term).
A failure in more than 50% of units in one study period will trigger a review of academic progress by Ridge International College and the implementation of an intervention strategy. Failing a unit means being assessed as ‘Not Yet Competent (NYC)’ for a completed unit.
In order to have the best chance of maintaining satisfactory progress you must:
In addition to the above minimum requirement, Ridge International College will implement counselling procedures and an intervention strategy when trainers think the student may be at risk of not meeting the course requirements. If a student is identified as not making satisfactory course progress in a two consecutive study period in a course, Ridge International College will notify the student of its intention to report the student to Department of Home affairs (DHA) for unsatisfactory progress. The provider does this through the written notice.
Please refer monitoring course progress policy at www.anae.vic.edu.au/policies
Upon arriving in Australia, you are required to advise Ridge International College of your residential address, email address, mobile phone number and emergency contact details. Any changes to these details must be notified to Ridge International College within 7 days of the change. It is extremely important that students notify Ridge International College of a change of address as, under Section 20 of the ESOS Act 2000, Ridge International College is obliged to serve a notice at your last known address if you breach a student visa condition relating to attendance or academic performance. Ridge International College may also send warning notices to you to help prevent breaches of your visa conditions. As per Tuition Protection Service (TPS) update, international students are required to update their current address at least every six months. It is your responsibility and in your own interests to ensure that your address details are always up-to-date at Ridge International College. Additional information on student visa issues is available on the DHA web site at Department of Home Affairs www.homeaffairs.gov.au