CHC52021 Diploma of Community Services reflects the role of community services workers involved in the delivery, management, and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make changes in their lives to improve personal and social well-being and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards, and industry codes of practice.
No occupational licensing, certification, or specific legislative requirements apply to this qualification at the time of publication.
Face to Face at Level 5, 85 Queen Street, Melbourne, VIC 3000
Potential employment options are in a range of community services management roles. Students who complete this course may wish to continue their education into the CHC62015 Advanced Diploma of Community Sector Management or higher education qualification in community services.
|Completion of CHC52021 – Diploma of Community Services you can join community services sector and gain relevant experience supporting the clients in community work. You can join various roles within and community services organisation or individual clients but are not limited to:
This qualification will be delivered over 78 weeks, including 60 weeks of training and assessment spread over 6 terms and 18 weeks of holidays.
The qualification requires that a work placement of 200 hours will be completed.
|There are no pre-requisites for Diploma of Community Services or any of the units of competency contained within it.
Ridge International College has the following entry requirements for eligible students: For enrolment into the course International students must:
*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 5.5.
Material/Resource Fee: $550 Application Fee : $200
To complete Diploma of Community Services, you will need to complete 12 core units and 8 elective units. These course units are selected in accordance with the packaging rules and are relevant to the work outcome, local industry requirements and qualification level.
|Assess co-existing needs
|Develop and implement service programs
|Recognise and respond to crisis situations
|Facilitate and review case management
|Analyse impacts of sociological factors on clients in community work and services
|Recognise and respond appropriately to domestic and family violence
|Work with diverse people
|Promote Aboriginal and/or Torres Strait Islander cultural safety
|Manage legal and ethical compliance
|Facilitate workplace debriefing and support processes
|Reflect on and improve own professional practice
|Maintain work health and safety
|Research and apply evidence to practice (Group D elective)
|Manage personal health and wellbeing (Group E elective)
|Develop workplace communication strategies (Group E elective)
|Manage and promote diversity (Group E elective)
|Lead the work team (Group E elective)
|Develop and maintain networks and collaborative partnerships (Group E elective)
|Manage meetings (Imported elective)
|Develop and use emotional intelligence (Imported elective)
The qualification is delivered over 78 weeks comprising of:
Students are required to attend 20 hours of classroom training per week. Homework is expected to be approximately 5 hours a week.
The training and assessment schedule shows the weeks during which training is delivered and assessment conducted for each unit.
The total amount of training provided being structured classroom sessions is 712 hours. Time scheduled for assessment in class is 368 hours. Homework which is unsupervised and may include research for assessments and general reading is expected to be on average 5 hours a week.
A work placement of 100 hours is required as per Training Package requirements. However, Ridge International College students will be required to complete 120 hours of work placement as described under work placement arrangements.
Assessment will occur through a variety of methods, including projects incorporating role-plays, case studies, observations, and short answer questions.
Assessment conditions will ensure a simulated workplace environment for classroom-based assessment.
Students will be required to complete 200 hours of work placement. Ridge International College has determined that these additional hours will benefit students and therefore this has been factored into delivery of the qualification. The work placement is to be completed as shown in the Training and Assessment Schedule.
Because students learn best while applying their new skills in the workplace the extra work placement hours provides students with the opportunity to further develop their skills. Time in class is provided following the work placement to allow students to work on their portfolios after gaining practical experience and while the experiences are fresh in their minds.
Work placement providers will be provided with a list of activities that students are to complete in the workplace to develop their skills. Assessment will also be conducted in the workplace by Ridge International College trainer and assessor.
Students must undergo a police check prior to placement which will be at the student’s own cost.
Ridge International College will assist all students to obtain work placements. However, students may also find their own work placement. Work placement agreements will be signed with participating organisations and a facilities check will take place prior to the agreement being signed.
Trainer/assessors visit students during each work placement block. The purpose of these liaisons will be for assessment and to discuss, facilitate and evaluate the educational progress of the student and to resolve any problems which may have arisen during a placement.
Students can apply for recognition of prior learning, and work experience towards this qualification. During the course of your life, you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments, and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.
You can also apply for course credit if you have completed the same unit previously. To apply for RPL or credit transfer indicate your preference in the application form or speak to our staff at the time of enrolment. Refer to RPL/Credit Transfer policy for details.